PADDS Pediatric ADHD Assessment Software Program Support Questions
Please see the PADDS Program FAQ page for non-support questions.
Are there any known compatibility issues with PADDS and other programs?What is the most important thing I need to do to use PADDS properly?
Where can I find "Tutorials" for the proper use of the PADDS program?
When I enter my unlocking code do I need to put spaces or dashes between the sets of numbers?
Will PADDS work on a Macintosh computer?
What are the minimum computer system requirements to run PADDS?
Can I transfer the license from one computer to another computer?
I changed my patient information, why is it still showing the old information?
I deleted a patient in my "Patient Information Database", can I get it back?
Why do I need to enter a password when using the Self Running CADI / Diagnostic Interview is complete?
When the Self Running CADI / Diagnostic Interview is complete I entered the password and it didn't work, why?
I ran the Target Tests but when I tried to generate a report it says I need to run the tests first?
When I try to "Generate a Report" I don't get a report. Why am I getting a warning saying "Sorry, Unable to Create Report"?
What is a Base Rate and how do I set it in the PADDS program?
Can I just skip the Orient Patient on each test and let the patient start testing?
What should I do if the patient can't get through the orientation for the tests?
If I am testing a patient and need to quit the "Target Tests" how do I stop the tests?
Do I have to run all three tests every time?
Can I change the Patient number the PADDS program assigns each patient?
Should I leave other programs open while I am running the PADDS program?
Do I have to calculate the scores for the Target Tests?
Are there any known compatibility issues with PADDS and other programs?
Yes, there was an issue affecting users who installed the Google Toolbar and the Google Desktop, this was resolved with the newest PADDS update.
Please report any program compatibility issues with PADDS, our support is always free.
PADDS Documentation
- Setting the Base Rate
- Target Tests (TTEF)
- Information Handout(pdf)
- User Qualification Form(pdf)
- PADDS Brochure(pdf)
- Testimonials
PADDS Support
Sample Reports(pdf)
- Cognitive Tests (TTEF)
- SNAP-IV Parent/Teacher
- Case Study Reports
- PADDS Scoring
- Bell Curve Psychometrics
- Diagnostic Interview(CADI)
PADDS Research
What is the most important thing I need to do to use PADDS properly?
Read the manuals. The Installation and Use manual teaches you how to use PADDS. It's 31 pages, we included a lot of screen shots of the program, a picture is worth a thousand words so there isn't so much to read. If you lose your manuals they are available on the Padds program disc. If you lost the disc the manuals are in the PADDS program under "Tools and Help" and they are also available on our website as downloadable pdf documents.
Where can I find "Tutorials" for the proper use of the PADDS program?
Tutorials are located in the PADDS program, on the PADDS main screen, click on the "Tools and Help" button. This brings up the PADDS program "TOOLS and HELP" screen, click on "Instructions" then in the drop down menu click on "Tutorials". Tutorials are also on the PADDS disc and/or on our "PADDS Tutorials" page on our website under "PADDS Support" link.
When I enter my unlocking code do I need to put spaces or dashes between the sets of numbers?
No, it will work with or without, the spaces or dashes make it easier to verify that you entered the number correctly.
Will PADDS work on a Macintosh computer?
PADDS was developed to run on Microsoft Windows.
What are the minimum computer system requirements to run PADDS?
Minimum system requirements are a PC with Windows 2000 or above, 350 MHz Processor or higher, 64 MB RAM, approximately 90 MB of free disc space, SVGA capable of 600 X 800 or higher display, windows compatible sound system and a mouse, optical mouse is preferred.
Can I transfer the license from one computer to another computer?
Yes you can transfer the license. Follow the "Remove a License" steps in the "License Manager Help" under "Register" in the "Tools and Help" section of the PADDS program. There are also instructions in the Installation and Use manual on how to do this or you can call us toll-free and we can walk you through it. Before you remove the license it would be a good idea to go through the "License Manager Help" to familiarize yourself with the steps.
I changed my patient information, why is it still showing the old information?
At the "Patient Information" screen for the patient you wish to edit, click on the "Edit Patient Info" button. This brings up a new screen where you change the patient information. Make sure to click on the "Update the Patient" button to make the changes before you leave this screen or the changes won't be updated.
I deleted a patient in my "Patient Information Database", can I get it back?
No, once you delete it the information is gone.
Why do I need to enter a password when using the Self Running CADI / Diagnostic Interview is complete?
The Self Running CADI / Diagnostic Interview is designed to be entered by the parent or guardian directly, the password prevents any accidental or unwanted access to private data.
When the Self Running CADI / Diagnostic Interview is complete I entered the password and it didn't work, why?
The password is PADDS and must be in all uppercase. Once you enter the password click on the "Continue" button. If you exit before completing these steps, the PADDS program interprets this as a discontinuation and the CADI / Diagnostic Interview won't be saved.
I ran the Target Tests but when I tried to generate a report it says I need to run the tests first?
This is most likely caused by not completing all the required steps. When all three tests have been completed you must click on the "Update Record With New Data" button and input Behavioral Observations and medication status or your test scores won't be saved. When the Behavior Observations form appears you must enter some number in the behavior observations (even if it is zero) and enter the medication status. See the Installation and Use manual for more information.
When I try to "Generate a Report" I don't get a report. Why am I getting a warning saying "Sorry, Unable to Create Report"?
Make sure you have the correct patient set-up. If you are trying to generate a "Target Tests & Summary Report". Check to see if you have run the tests by clicking on the "Run Cognitive Tests" button. If you don't see the date and test scores then the tests need to be run. If you are trying to generate a "SNAP-IV" or "CADI" report and you get the warning, check to see if they have been run. You can see which items are available for report because the buttons will be grayed out, indicating that that test has been run. Please see the Installation and Use manual for more information.
What is a Base Rate and how do I set it in the PADDS program?
For an explanation of calculating Base Rates and how to set it in the PADDS program, please see our Setting the Base Rate page
If you are currently using a version of PADDS that doesn't allow for Base Rate adjustment you need to upgrade. The free upgrade is available on our website, please contact us for assistance.
Can I just skip the Orient Patient on each test and let the patient start testing?
No, you always give brief verbal instructions immediately followed by the computer instruction by clicking on the "Orient Patient" button. This is necessary to insure the patient fully understands the task before testing begins. The only exception is a patient who is returning for a third or fourth retesting and you are certain they understand the task at hand. There are instructions and a description for each test in the Installation and Use manual and the Clinical manual.
What should I do if the patient can't get through the orientation for the tests?
Do not administer the tests. The orientation process includes specific criteria which must be met before testing can be done, see the Clinical manual or the Installation and Use manual for more information.
If I am testing a patient and need to quit the "Target Tests" how do I stop the tests?
In each test there is a hidden escape spot, in Target Sequencing and Target Recognition it is in the lower left of the screen, in Target Tracking it is in the upper right of the screen. See your Installation and Use manual or one of tutorials, located in the PADDS program, or on the PADDS disc, or on our "PADDS Tutorials" in the PADDS links page on our website.
Please note if the tests have to be escaped before they are finished no test scores will be saved and the PADDS per-use model won't deduct a use from the remaining uses.
Do I have to run all three tests every time?
Yes, the tests were researched and normed as a battery of three. For this reason all three tests must be run on the same day, see the manuals for proper testing procedure.
Can I change the Patient number the PADDS program assigns each patient?
No you should not change the patient numbers.
Should I leave other programs open while I am running the PADDS program?
No you should not leave any other programs open during testing, it can interfere with the PADDS program and or distract the patient when they are being tested.
Due to the confidential nature of patient information it is common practice to have a computer dedicated to testing.
Do I have to calculate the scores for the Target Tests?
No, the PADDS program performs all the scoring for you.
